This Privacy Policy explains how collects, uses, stores, discloses, and protects information when you access or use the service. This policy is written for a Florida/U.S. operating baseline and is intended for a hosted web application that offers user accounts, project storage, PDF uploads, and generated output files.
This policy applies to information processed through the website, application, customer support interactions, and related services operated by . It does not apply to third-party sites, third-party PDFs, or services that are not controlled by us.
We may collect account credentials, usernames, names, email addresses, role assignments, organization names, and account settings.
We collect the information you submit into the service, including project names, manufacturer fields, model or product codes, locations, notes, uploaded PDFs, generated PDFs, and related project metadata.
We may collect log data, IP addresses, browser type, device information, timestamps, page interactions, error logs, upload and generation events, and security-related events needed to operate, secure, and troubleshoot the service.
If you contact us, we may keep records of your messages and our responses.
We may use cookies, session identifiers, local storage, and similar technologies for authentication, remembering preferences, security, analytics, and service performance. You can usually manage cookies through your browser settings, though disabling them may affect service functionality.
We may share information with hosting providers, infrastructure vendors, backup vendors, analytics providers, customer support tools, and similar service providers that process information on our behalf under contractual restrictions.
We may disclose information where reasonably necessary to comply with law, regulation, court order, subpoena, governmental request, or to protect the rights, property, safety, security, or integrity of the service, our users, or others.
Information may be disclosed in connection with a merger, acquisition, financing, asset sale, or similar transaction, subject to customary confidentiality protections.
Unless expressly stated elsewhere by us, we do not sell your personal information in the ordinary operation of this service. If that changes, we will update this policy and, where required, provide additional rights or disclosures.
You may opt out of promotional emails at any time using the unsubscribe mechanism in the message or by contacting us at . Transactional or service-related notices may still be sent where necessary to operate your account or fulfill the service.
You may access, update, or correct certain account and project information through the service interface. You may also contact us for assistance.
Depending on applicable law and the nature of our business, you may have the right to request access to, deletion of, correction of, or additional information about certain personal data. For Florida residents, some rights under the Florida Digital Bill of Rights apply only to certain large controllers and processors meeting statutory thresholds. We will review and process requests in accordance with applicable law and the scope of our legal obligations.
The service is intended for business and professional use and is not directed to children under 13. Do not use the service for children’s accounts or knowingly submit children’s personal information without appropriate authorization and compliance measures.
We retain information for as long as reasonably necessary to provide the service, maintain security and backups, comply with legal obligations, resolve disputes, and enforce agreements. Temporary work files and system-generated intermediate files may be deleted sooner under operational cleanup policies. When records are no longer needed, we aim to delete, deidentify, or securely dispose of them in a manner appropriate to the information and operational environment.
We use administrative, technical, and physical safeguards designed to protect information against unauthorized access, disclosure, alteration, and destruction. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
If we determine that a security incident or breach affecting personal information has occurred, we will investigate, mitigate, and provide notices consistent with applicable law, contract obligations, and the facts of the incident.
The service may be hosted in the United States. If you upload third-party documents or personal data, you are responsible for ensuring that you have the rights and permissions needed to use and upload that content.
For privacy requests or questions, contact or write to: .
We may update this Privacy Policy from time to time. Material changes will be reflected by updating the effective date and, where appropriate, through additional notice.